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Report fraud, waste and abuse
Call us to report it at 1-800-810-6544. Or fill out the online form on this page. Complete as much info as you can. If you provide your contact info, we’ll keep your identity private.
You can also report fraud, waste and abuse to Arizona Health Care Cost Containment System Office of Inspector General (AHCCCS-OIG):
- Online at the AHCCCS-OIG website
- By email to AHCCCS-OIG
- By phone
- Provider fraud: 602-417-4045 in Arizona or 1-888-ITS-NOT-OK (1-888-487-6686) outside Arizona
- Member fraud: 602-417-4193 in Arizona or 1-888-ITS-NOT-OK (1-888-487-6686) outside Arizona
We encourage everyone to report identified or suspected fraud, waste or abuse affecting our Mercy Care Advantage Medicare contract. Mercy Care coordinates with the Aetna Special Investigation Unit (SIU) to investigate potential fraud, waste or abuse identified under the Mercy Care Advantage Medicare contract.
The SIU investigators will conduct appropriate outreach to providers to obtain medical record information required to support their investigation efforts. Contracted providers must comply with these types of requests as outlined in their Mercy Care provider agreement.
If you suspect fraud or abuse related to Mercy Care Advantage, contact the Aetna SIU:
- By phone: 1-800-338-6361
- By fax: 1-860-975-9719
- By email
Or, you can use the form on this page to submit it directly to Mercy Care. Complete as much information as you can. You can also report suspected Medicare fraud, waste or abuse to Medicare or the Office of the Inspector General (OIG):
- By phone
- Medicare: 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), 24 hours a day, 7 days a week
- OIG: 1-800-HHS-TIPS (1-800-447-8477, TTY 1-800-377-4950)
- Online at the OIG website
Learn more about Medicare-related fraud.