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Call Member Services at 602-586-1730 or 1-877-436-5288 (TTY 711). We’re here for you 8 a.m. to 8 p.m., 7 days a week.
Call Member Services at 602-586-1730 or 1-877-436-5288 (TTY 711). We’re here for you 8 a.m. to 8 p.m., 7 days a week.
You can apply for monthly mobile phone services or an Android™ smartphone at no cost through the government Lifeline Assistance program. Assurance Wireless® provides this program.
You can get:
And you get an Android smartphone.
Apply for Assurance Wireless Unlimited
By applying, you agree to:
Assurance Wireless is a federal Lifeline Assistance program. Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria and is non-transferable. You may qualify based on household income or if you or a member of your household participates in certain public assistance programs like Medicaid/Medi-Cal, Food Stamps/SNAP/CalFresh or SSI.
You may need to provide proof of income or proof of program participation. The Lifeline Assistance program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.
Offer limited to eligible customers, residing in selected areas, who are approved for Lifeline service, a government assistance program. One Lifeline discounted service (landline or wireless) available per household and is non-transferable. A household is defined as any individual or group of individuals who live together at the same address and share income expenses.
Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.
Phone models may vary; shipping charges may apply.
Plan: Unused data and minutes do not roll over.
Additional services: Voice 10 cents per minute or 250 minutes. with $5 add-on; additional data and international plans require add-on purchases.
Accessing voicemail draws from plan or additional minutes. Customers can use Assurance Wireless service on pay-as-you-go plan after termination of Lifeline service. When account is switched to pay-as-you-go plan and inactive for 125 days, on day 126, account will be closed and any unused service balance and telephone number will be lost. State and local sales taxes and fees may apply. Minimum top-up of $5 may be required.
Other terms: Offers not available in all states/areas and may vary by state. Coverage not available everywhere. Assurance Wireless reserves the right to change or cancel offers at any time.
Network management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See https://www.assurancewireless.com/legal/net-neutrality for details. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. See terms (including arbitration provision) and details at assurancewireless.com.
You can use the Mercy Care mobile app on your smartphone to:
Read more about our mobile app (PDF)
Download the Pyx Health® app
The Pyx Health app lets you speak to helpful humans over the phone. You can learn more about your plan and all your extra benefits. You can also chat with your friendly robot friend, Pyxir, in the app. Pyxir is there 24/7 when you need a friend for support.
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