Fraud, waste and abuse

We take fraud, waste and abuse seriously. Fraud is an intentional crime of gaining money or financial benefit by deception or lying. Waste is overuse of health care services in a careless manner. Abuse is payment for unneeded or unnecessary services. Preventing fraud, waste and abuse is everyone’s responsibility.

Report fraud, waste and abuse

Call the Mercy Care Fraud Hotline at 1-800-810-6544. Or fill out the online form on this page. Complete as much info as you can. If you provide your contact info, we’ll keep your identity private.

You can also report fraud, waste and abuse to Arizona Health Care Cost Containment System Office of Inspector General (AHCCCS-OIG):

Online at the AHCCCS-OIG website
By email to AHCCCS-OIG
By phone:
- Provider fraud: 602-417-4045 in Arizona or 1-888-ITS-NOT-OK (1-888-487-6686) outside Arizona
- Member fraud: 602-417-4193 in Arizona or 1-888-ITS-NOT-OK (1-888-487-6686) outside Arizona.

I want to report fraud, waste or abuse

Tell us about fraud, waste or abuse you suspect. You’ll want to fill in all fields with an asterisk (*).

Hidden plan name field

*SUBJECT OF COMPLAINT

*Their Name

* Their Address 1

Their Address 2

*Their City

*Their State

*Their Zip Code 12345

Their Phone Number 123456789

*Tell Us Why

Tell us why you suspect this person, company or facility of wrongdoing. For example, what they did, when it happened and anything else you need us to know. 

Your info (optional)

You don’t need to give us your name or contact info. But if you choose to, we’ll keep it private. You can also choose to give us just your contact info and not your name.  

We’ll only review the info that you choose to report. You’ll want to give us as much info as you can. That way, we can understand what happened. 

First Name

Last Name

Address 1

Address 2

City

State

Zip Code 12345

Phone Number 1234567890

EXTENSION

EMAIL ADDRESS sample@example.com

PREFERRED CONTACT METHOD

PREFERRED CONTACT TIME

Organization Name

Benefits

Members

Health and wellness

Community

Fraud, waste and abuse

Report fraud, waste and abuse

I want to report fraud, waste or abuse